{"id":8138,"date":"2025-05-30T23:55:21","date_gmt":"2025-05-31T04:55:21","guid":{"rendered":"https:\/\/vinylcolors.co\/new\/?page_id=8138"},"modified":"2026-03-03T11:16:08","modified_gmt":"2026-03-03T16:16:08","slug":"politica-de-cambios-y-devoluciones","status":"publish","type":"page","link":"http:\/\/vinylcolors.co\/en\/https-vinylcolors-co\/politica-de-cambios-y-devoluciones\/","title":{"rendered":"Pol\u00edtica de cambios y devoluciones"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p> En esta p\u00e1gina encontrar\u00e1s informaci\u00f3n detallada sobre nuestras Pol\u00edticas de cambios y devoluciones.<\/p>\n<h1>Pol\u00edtica de cambios y devoluciones<\/h1>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2><strong>\u00daltima actualizaci\u00f3n:<\/strong> 31-05-2025<\/h2>\n<p>En Vinyl Colors nos comprometemos a garantizar la satisfacci\u00f3n de nuestros clientes con cada compra. Si no est\u00e1s completamente satisfecho con tu producto, ofrecemos opciones de devoluci\u00f3n y cambios bajo las siguientes condiciones:<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-1\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-10\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ol>\n<li>\n<h3><strong> Plazo para devoluciones<\/strong><\/h3>\n<\/li>\n<\/ol>\n<ul>\n<li>Puedes solicitar una devoluci\u00f3n dentro de los 30 d\u00edas calendario posteriores a la recepci\u00f3n del producto.<\/li>\n<\/ul>\n<ol start=\"2\">\n<li>\n<h3><strong> Condiciones para la devoluci\u00f3n<\/strong><\/h3>\n<\/li>\n<\/ol>\n<ul>\n<li>El producto debe estar en su estado original, sin haber sido utilizado, modificado ni da\u00f1ado.<\/li>\n<li>El empaque debe estar intacto y con todos los accesorios incluidos.<\/li>\n<li>Debes presentar el comprobante de compra (factura o recibo).<\/li>\n<\/ul>\n<ol start=\"3\">\n<li>\n<h3><strong> Productos no elegibles para devoluci\u00f3n<\/strong><\/h3>\n<\/li>\n<\/ol>\n<ul>\n<li>Productos personalizados o hechos a medida(cortes).<\/li>\n<li>Art\u00edculos en promoci\u00f3n o de liquidaci\u00f3n.<\/li>\n<li>Productos que hayan sido instalados o manipulados.<\/li>\n<\/ul>\n<ol start=\"4\">\n<li>\n<h3><strong> Procedimiento para devoluciones<\/strong><\/h3>\n<\/li>\n<\/ol>\n<ul>\n<li><strong>Solicitud:<\/strong> Comun\u00edcate con nuestro equipo de atenci\u00f3n al cliente en <a href=\"mailto:ventas@vinylcolors.co\">ventas@vinylcolors.co<\/a> o al 3103155588 explicando el motivo de la devoluci\u00f3n.<\/li>\n<li><strong>Evaluaci\u00f3n:<\/strong> Nuestro equipo revisar\u00e1 tu solicitud y te indicar\u00e1 los pasos a seguir.<\/li>\n<li><strong>Env\u00edo del producto:<\/strong> En caso de ser aprobada, debes enviar el producto a nuestra direcci\u00f3n, por tu cuenta.<\/li>\n<li><strong>Reembolso:<\/strong> Una vez recibido y verificado el estado del producto, se proceder\u00e1 con el reembolso o cambio dentro de los 7 d\u00edas calendario siguientes. El reembolso se realizar\u00e1 por transferencia a un n\u00famero de cuenta se\u00f1alado por el cliente mediante escrito de solicitud enviada al correo electr\u00f3nico ventas@vinylcolors.co el cual debe ir acompa\u00f1ado de certificaci\u00f3n bancaria.<\/li>\n<\/ul>\n<ol start=\"5\">\n<li>\n<h3><strong> Cambios<\/strong><\/h3>\n<\/li>\n<\/ol>\n<ul>\n<li>Si deseas cambiar un producto por otro, debes seguir el mismo proceso descrito arriba. El cliente se har\u00e1 responsable de la diferencia en el precio del nuevo producto, si aplica.<\/li>\n<\/ul>\n<ol start=\"6\">\n<li>\n<h3><strong> Productos defectuosos o errores en el env\u00edo<\/strong><\/h3>\n<\/li>\n<\/ol>\n<ul>\n<li>Si recibes un producto defectuoso o equivocado, debes informarnos dentro de los 5 d\u00edas calendario siguientes a la recepci\u00f3n. En estos casos, Vinyl Colors cubrir\u00e1 los gastos de env\u00edo para la devoluci\u00f3n.<\/li>\n<\/ul>\n<ol start=\"7\">\n<li>\n<h3><strong> Error en solicitud de pedido<\/strong><\/h3>\n<\/li>\n<\/ol>\n<p>Si al momento de solicitar el pedido se equivoca en la referencia, o no es la referencia que solicit\u00f3, los gastos de env\u00edos son asumidos por el cliente, y debe estar de acuerdo con el numeral (1, 2 y 3)<\/p>\n<p>Para cualquier consulta sobre devoluciones, puedes contactarnos en:<\/p>\n<ul>\n<li>Correo electr\u00f3nico: ventas@vinylcolors.co<\/li>\n<li>Tel\u00e9fono: 3103155588<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-1\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"En esta p\u00e1gina encontrar\u00e1s informaci\u00f3n detallada sobre nuestras Pol\u00edticas de cambios y devoluciones. Pol\u00edtica de cambios y devoluciones \u00daltima actualizaci\u00f3n: 31-05-2025 En Vinyl Colors nos comprometemos a garantizar la satisfacci\u00f3n de nuestros clientes con cada compra. Si no est\u00e1s completamente satisfecho con tu producto, ofrecemos opciones de devoluci\u00f3n y cambios bajo las siguientes condiciones: Plazo &hellip; <a href=\"http:\/\/vinylcolors.co\/en\/https-vinylcolors-co\/politica-de-cambios-y-devoluciones\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Pol\u00edtica de cambios y devoluciones<\/span><\/a>","protected":false},"author":1,"featured_media":0,"parent":8087,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-8138","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pol\u00edticas de cambios y devoluciones Vinyl Colors Explicadas - Vinyl Colors<\/title>\n<meta name=\"description\" content=\"Conoce las pol\u00edticas de cambios y devoluciones de Vinyl Colors para asegurar tu satisfacci\u00f3n con cada compra realizada.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/vinylcolors.co\/en\/https-vinylcolors-co\/politica-de-cambios-y-devoluciones\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de cambios y devoluciones\" \/>\n<meta property=\"og:description\" content=\"Conoce las pol\u00edticas de cambios y devoluciones de Vinyl Colors para asegurar tu satisfacci\u00f3n con cada compra realizada.\" \/>\n<meta property=\"og:url\" content=\"http:\/\/vinylcolors.co\/en\/https-vinylcolors-co\/politica-de-cambios-y-devoluciones\/\" \/>\n<meta property=\"og:site_name\" content=\"Vinyl Colors\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/vinyl.color\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-03T16:16:08+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"http:\\\/\\\/vinylcolors.co\\\/https-vinylcolors-co\\\/politica-de-cambios-y-devoluciones\\\/\",\"url\":\"http:\\\/\\\/vinylcolors.co\\\/https-vinylcolors-co\\\/politica-de-cambios-y-devoluciones\\\/\",\"name\":\"Pol\u00edticas de cambios y devoluciones Vinyl Colors Explicadas - 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